Terms and Conditions

Terms and Conditions

Effective Date: 02 April 2026

Welcome to ZOE Animation Studio. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.


1. Services

ZOE Animation Studio provides creative services including, but not limited to:

  • Branding and brand identity design
  • Product design (UI/UX)
  • Website design and development
  • Digital marketing and related services

All services are subject to project scope, timelines, and agreements defined per client.


2. Use of Website

By using this website, you agree to:

  • Use it only for lawful purposes
  • Not attempt to gain unauthorized access to any part of the site
  • Not misuse or disrupt the functionality of the website

3. Intellectual Property

All content on this website, including text, graphics, logos, and designs, is the property of ZOE Animation Studio unless otherwise stated.

  • You may not copy, reproduce, or distribute any content without written permission
  • Final project ownership is transferred only once full payment has been received

4. Project Terms

  • All projects are subject to agreed timelines and deliverables
  • Delays caused by the client (e.g. feedback, content) may impact delivery timelines
  • Revisions are limited to what is agreed upon in the project scope

5. Payments

  • A deposit may be required before work begins
  • Final files and deliverables will only be released once full payment is received
  • Late payments may result in delays or suspension of services

6. Refunds

Due to the nature of creative services:

  • Payments are non-refundable once work has commenced
  • Any cancellations will be reviewed on a case-by-case basis

7. Limitation of Liability

ZOE Animation Studio is not liable for:

  • Any indirect or consequential damages
  • Loss of business, revenue, or data resulting from use of our services or website

All services are provided “as is” without warranties of any kind.


8. Third-Party Services

We may use third-party tools, platforms, or integrations (e.g. hosting, plugins, analytics).

We are not responsible for:

  • Downtime or issues caused by third-party providers
  • Changes in third-party services outside our control

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.
Changes will be posted on this page.


10. Governing Law

These Terms are governed by the laws of South Africa.


11. Contact

If you have any questions, please contact:
ZOE Animation Studio
zoedesignlab@gmail.com
+27 (0) 72 506 5295