Privacy Policy
Effective Date: 02 April 2026
ZOE Animation Studio (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect and process the following personal information:
- Name and surname
- Email address
- Contact number
- Company name
- Any information submitted through contact forms or emails
We may also collect non-personal data such as:
- Browser type
- IP address
- Website usage data (via analytics tools)
2. How We Use Your Information
We use your information to:
- Respond to enquiries and communicate with you
- Provide and manage our services
- Improve our website and user experience
- Send relevant updates or marketing communications (only if you opt in)
3. Sharing of Information
We do not sell or rent your personal information.
We may share your information with:
- Trusted third-party service providers (e.g. hosting, email services, analytics tools)
- Legal authorities if required by law
All third parties are expected to respect and protect your information.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information from:
- Loss
- Unauthorized access
- Misuse or disclosure
However, no method of transmission over the internet is 100% secure.
5. Your Rights (POPIA)
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
You can choose to disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.
8. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purpose it was collected for
- Comply with legal or regulatory requirements
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
ZOE Animation Studio
zoedesignlab@gmail.com
+27 (0) 72 506 5295